Privacy Policy

SmartSphere ("we", "us", or "our") operates an AI-powered navigation, family-location tracking, and driver-safety application (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described here.

Account information: your name, email address, and authentication credentials when you register or sign in (including via third-party providers such as Google).

Location data: real-time and historical geographic data, including live tracking, trip routes, arrival/departure events, and geofence crossings.

Driving and safety data: speed, acceleration, braking events, phone usage, trip duration and distance, and computed safety scores.

Biometric and wellness data: when you enable wellness features, heart rate, heart-rate variability, skin conductance, temperature, activity level, sleep quality, and derived emotional states.

Voice data: audio captured for voice commands, which is transcribed to text to execute your requests.

Community and social data: hazard and traffic reports you submit, circles and family groups you join, and shared ETA information.

Environmental and vehicle data: vehicle type, carbon-footprint estimates, and route conditions reported by the community.

Gamification data: rewards, achievements, daily quests, and carbon credits you earn.

Device and usage data: device identifiers, operating system, app version, crash logs, and interaction analytics.

To provide real-time navigation, routing, traffic prediction, and family-location sharing.

To compute driving-behavior scores, detect emergencies, and alert your safety network when needed.

To personalize features such as mood-aware routing, smart destinations, and predictive suggestions.

To operate gamification, rewards, and community-report features.

To communicate with you about your account, safety alerts, and service updates.

To improve, secure, and troubleshoot the Service and develop new features.

Circle and family members: when you join a circle, you choose what location and ETA data is visible to other members. You can adjust visibility or enable Invisible Mode at any time.

Community reports: hazard and traffic reports you submit may be visible to other users nearby.

Service providers: we use trusted cloud and AI providers to process data on our behalf under strict confidentiality obligations.

Legal and safety: we may disclose information when required by law, or to protect the rights, property, or safety of you or others, including emergency services in urgent situations.

We do not sell your personal location data to third parties.

Location history is retained according to the auto-delete period you select in the Privacy Center (default 30 days). You can shorten or extend this period at any time.

Trip records, driving data, and rewards are retained for the life of your account unless you delete them.

Voice transcripts and biometric snapshots are processed for the requested feature and retained only as long as needed to provide the service.

You can delete your history or your entire account at any time from the Profile screen.

Location precision: choose Exact, Neighborhood, or City-level sharing in the Privacy Center.

Invisible Mode: hide your location for a specific trip without leaving your circle.

Feature toggles: enable or disable emotional tracking, mood routing, and wellness features independently.

Access and portability: request a copy of your data via the "Export my data" option.

Deletion: delete specific history or your full account at any time. Account deletion is permanent and cannot be undone.

We use encryption in transit and at rest, row-level access controls so each user sees only their own data, and continuous monitoring for unauthorized activity.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using industry-standard safeguards.

The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

Depending on your location (for example under the GDPR, CCPA, or similar laws), you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing.

To exercise these rights, use the in-app controls or contact us. We will respond within the timeframe required by applicable law.

Your information may be processed in countries other than your own. Where this occurs, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful transfer mechanisms.

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email. The "Last updated" date below reflects the most recent revision.

If you have questions about this Privacy Policy or your data, please contact Base44 support through the app's help section.